Refund Policy

We are committed to ensuring your satisfaction with our products. If you are not satisfied with your purchase, please read our refund policy carefully.

Eligibility for Refunds

Refunds are only granted under the following conditions:

The product must be unused, in its original condition, and in its original packaging.
Refund requests must be submitted within 14 days of receiving the product.
A refund will only be issued if your request is reviewed and approved by our team.

How to Request a Refund

To request a refund:

Contact us with [email protected] with the following details:
- Your order number.
- A description of the issue or reason for the refund request.
- Photos or videos, if applicable, to support your request.
Our team will review your request and respond within 3–5 business days.

Approval Process

Refunds are approved at our sole discretion. Factors we consider include:

Whether the product is defective or damaged due to a manufacturing issue.
Whether the product matches the description provided on our website.
Whether the product has been used or altered in any way.

Non-Refundable Items

We do not offer refunds for:

Products damaged due to misuse or improper care.
Products purchased during sales or promotions.
Digital products or gift cards.

Refund Method

If your refund request is approved:

Refunds will be processed to the original payment method within 7–10 business days.

Shipping Costs

Shipping costs are non-refundable unless the return is due to a defect or an error on our part.
Customers are responsible for return shipping costs unless otherwise agreed.